Expert opinions and advice (Section 37.3)

Depending on the degree of care, the law stipulates that if care is provided exclusively by a relative, an approved care service must check the quality of care at certain intervals. Among other things, recipients of benefits in kind also have the opportunity to take advantage of advisory services on a quarterly and half-yearly basis.

The result must then be transferred to the care insurance provider.

If these services are not taken advantage of, the care insurance provider can reduce the care allowance and cancel it this is repeated.

The advisory services shall be provided at the following intervals:

  • Degree of care 0–3: every 6 months
  • Degree of care 4–5: every 3 months

We will be happy to include you in our appointment planner and make an appointment with you in due course.

Your advantage: You will not forget these important appointments because we’ll remind you.

The services will be fully reimbursed by the care insurance provider so that you incur no costs whatsoever.

You can also take advantage of free care consultations for specific situations or care problems. Our care consultants will be happy to inform and advise you here.

We advise you extensively and individually tailored to your personal needs. Of course, our consulting services are free of charge and completely non-binding.

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